Professional Articles

Negotiation Techniques – Attribution Theory.  Please click here to view article.

This article was published in the August 2009 edition of Solutions, the magazine of the Law Society Dispute Resolution Section www.lawsociety.org.uk/disputeresolution.

Reaching resolution can be problematic when clients have an ingrained, negative view of the situation, but you can help change their thinking.

‘A client’s approach to dealing with conflict is often deeply ingrained. From an early age, we find ourselves in conflict situations which we need to resolve, and we learn what works well and what not so well; what is acceptable and what is not so acceptable.

The learning process takes place through both trial and error, and through watching others’ behaviour, from influential people in our lives like our parents, to actors on TV and film. The same sources influence our perceptions of conflict itself –such as whether a couple arguing is healthy or damaging….. To read the rest of the article please click here.