The Psychology of Conflict Resolution Training Course
Based on decades of scientific research and delivered by a Business Psychologist this course gives a psychological perspective on conflict resolution. It is relevant to those who have to manage conflict as part of their professional life.
- Understanding human behaviour and the root causes of conflict.
- The psychological games that conflicting parties play.
- Emotional and behavioural repsonses.
- Understanding how your behaviour impacts on the situation.
- Psychological models and techniques to successfully manage conflict.
- The role of Emotional Intelligence in restoring peace and stability.
- Damage limitation and moving beyond the conflict.
2012 Dates
| London | 20 January 2012 |
| Birmingham | 2 March 2012 |
| London | 27 April 2012 |
| Birmingham | 29 June 2012 |
Also available as an in house course
9.30am – 4.30pm (6hrs CPD)
| Delegate Fee: | £299 | £209 + VAT |