Conflict Resolution

Based on decades of scientific research and delivered by a Business Psychologist this course gives a psychological perspective on conflict resolution. It is relevant to those who have to manage conflict as part of their professional life. Understanding human behaviour and the root causes of conflict. The psychological games that conflicting parties play. Emotional and [...]

Based on decades of scientific research and delivered by a Business Psychologist this course gives a psychological perspective on conflict resolution. It is relevant to those who have to manage conflict as part of their professional life.   Understanding human behaviour and the root causes of conflict. The psychological games that conflicting parties play. Emotional [...]

Written by Business Psychologists this course provides a psychological perspective on managing conflicts. The course details the most effective conflict resolution methods to use in a given situation.

Based on psychological research this section of the course provides you with a deeper understanding of the psychology at play in conflict situations. It also provides techniques to engage the other party in co-operation.

Written by Business Psychologists, the final section of the conflict resolution course, looks at psychological game playing and constructive problem solving.

Based on decades of scientific research this course provides you with a psychological perspective on how to manage ‘difficult’ people.

Written by Business Psychologists, this course details the language to use and avoid in conflict situations.